Terms and Conditions




A reference to “the supplier” means MONOWALL CONTRUCTIONS SYSTEMS Pty Ltd

ABN 81 635 915 351 as Trustee of the Monowall Trust. Please read the undermentioned

terms carefully. If you do not understand these terms of trade you should seek legal advice.



means the Credit Account for the purchase and delivery of Goods sold and supplied by

supplier to or at the direction of the Customer.


Credit Limit

means any the Credit Limited set by supplier in favour of the Customer or such different

sum as the supplier may in its absolute discretion set from time to time on this Account.



means Mono-Wall Panels and other Products supplied by supplier under this Agreement


Product Installation Specifications

means those specifications set by Supplier from time to time as to the installation and use

of the Products supplied by Supplier.


Tax Invoice

means Tax Invoice issued on delivery of a consignment of goods sold and supplied by



Operative Conditions:

Goods are sold and supplied on the following Terms and Conditions:



1.1 Each Order which the Customer makes with Supplier will be regarded as a separate

contract of sale.

1.2 Orders may be made by telephone, email or by such other electronic means as the

parties may otherwise accept and use

1.3 It is the Customer’s responsibility to ensure that any order placed by the Customer is

to the dimensions and specifications required. All dimensions and specifications for

such Products Ordered must be set out in detail with all Orders made.

1.4 Any Order made is subject to acceptance of the Supplier



All telephone orders are to be immediately confirmed in writing by the customer. In

the event the confirmation varies from that recorded and processed by the Supplier,

then the Supplier’s records shall prevail.



No return of goods will be accepted, without prior approval of the Supplier in

writing…NOTE – no return of or cancellation will be accepted once the production of

the order has commenced.



All orders attract a 50% deposit which will be debited to the Customer’s account upon

receipt of a written order for panels outside our normal Product Range, or for goods

specifically modified to the Customer’ s requirements.



All goods are sold at the price current at the time of delivery.

The price of goods is at the Suppliers works unless otherwise agreed by the Supplier in


Costs and charges for freight and handling at the point of delivery to the Customer or

the Customer’s agent are payable by the Customer unless otherwise stated on the

quote/order form. NOTE: – Pricing may vary from time to time subject to exchange rate

variations and/or material increases outside the control of MONOWALL®.

The Supplier is required by law to pay Goods and Services Tax, (GST) on any works or

products supplied. GST will be in addition to the estimate/quote provided, if it is not

shown otherwise.

Where settlement discount applies, no settlement discount will be approved unless all

account money(ies) is/are paid within the agreed trading terms.



6.1 Subject to any restrictions at law, the Supplier shall not be liable for any amount

greater than the sales price of the product originally supplied. Without limiting the meaning

of this clause, Supplier shall not be liable for any claims, loss, expense whatsoever, how so

ever arising, or in any event in any way whatsoever for any contingent, consequential,

direct/indirect, special, or punitive damages arising in relation thereto, and the Customer

acknowledges this express limit or liability and agrees to limit any claim accordingly. Further

Supplier shall not be responsible directly or indirectly for any consequential loss or

maintenance, use or operation of the product by the Customer, or to any third party, or

from any failure of the product whether defective or not.

6.2 To the maximum extent permitted at law liability of MONOWALL, if any, for faulty

workmanship, unsuitability, unmerchantable quality, failure to meet specifications, or to

meet supply times, and all other claims for loss or damage howsoever arising and whether

arising in contract, tort or otherwise and how so ever caused shall be limited to:

i. Replacement of the goods or supply of equivalent goods;

ii. Refund monies paid;

iii. Payment of the cost of replacing the goods or of acquiring goods;

whichever obligation MONOWALL may choose. Without derogating from the generality

of the foregoing, MONOWALL shall not be liable for any consequential loss or damage.

6.3 The Supplier shall not be liable nor deemed to be liable to the Customer or other party

for failure or delay in meeting any obligation due to strikes and/or lockouts (whether

of their own employees or those of others and whether or not the party against whom

such action is taken could have avoided the same by acceding to the demands of the

employees responsible for such action) equipment failure and/or delay or failure in

supply of required materials, acts of God, war, fire, flood, embargo, litigation, acts of

government or any agency instrumentality or any political subdivision thereof or any

other cause beyond the control of the party which had the duty to perform.

6.4  All special orders will require 100% payment before MonoWall commence to production.



Products supplied by the Supplier are for use and construction in accordance with plans and

Specifications provided by the Customer. The Customer acknowledges that

a) Products are manufactures and supplied to form an integral building system

b) Use of non-Mono-Wall Products and failure to comply with installation Specifications

may interfere with or undermine the structural integrity and or amenity of the

Building or Structure by using the Monowall Products and System.

c) That before ordering any Monowall product the Customer has verified the suitability

of the products for the use proposed.

d) That before installing or using any product the customer has carried out all necessary

Preparatory and other site works to the specifications required for the installations

and use of the products.

e) That the products are used only for the purposes specified and are used and installed

in accordance with the product installation specifications.

f) The Customer must ensure that the products are installed by an Approved installer

g) Ensure that the building and construction using products supplied do not exceed the

limits set for the use of such products.

h) Use of the product in conjunction with products or building systems not approved by




Deliveries shall be made during normal working hours. Deliveries required outside

normal working hours will be delivered on request of the customers, and all charges

will be the sole responsibility of the customer. In the event the Customer’s Agent is

not on site to accept the delivery, the driver’s signature denoting the time, date and

place of delivery, shall be deemed to be acceptance of the said delivery whether by

the supplier or the supplier’s agent. The date of delivery set forth in the order form is

made in good faith, but the performance of the supplier’s engagement is subject to

industrial disturbances, delay in transit, damage to goods in transit, shortage of goods

and any other cause beyond reasonable control of the supplier. The Supplier shall be

excused from failure to deliver or complete, which is contributed to by any such cause,

and the time specified for completion of delivery shall be extended commensurately.

Delay I delivery or completion shall not constitute a breach of contract, or shall it affect

any other provisions of the contract to the supplier’s disadvantage.



The customer at all times is responsible to ensure suitable access to the site. The customer

further indemnifies and saves harmless the supplier, and or it’s servants or agents against any

loss or damage, in the event the Customer fails to provide suitable access to site for delivery,

and or whilst on site working.



The Customer confirms and acknowledges it has made all inquiries in relation to all

responsibilities conferred upon the customer by any Act, relating to cartage storage of and

disposal of any or all products supplied by the Supplier.



The Customer acknowledges that insurance of all goods is the responsibility of the Customer

at the point of delivery.



50% deposit on order

50% prior to delivery



a. Payment may be made by Pay Pal, Direct Debit to the Suppliers Designated Account,

Cash, Visa, MasterCard. Payment by cheque will only be accepted if approved by the

Supplier on taking the order.

b. Payment by credit card may incur a fee of % on any delivery paid by Credit Card.

c. Interest shall be charged on all monies unpaid from due date of payment at the rate

set on judgements in the Civil Jurisdiction of the Magistrate Courts of Queensland as

at the date that the monies first became due and payable.



a. it is the responsibility of the Customer to carefully inspect the goods immediately

once they are delivered. Claims will only be recognised if made in the first instance

by phone within 24 HOURS of receipt, and also in writing within 7 days of delivery.

Claims outside this period will be at the absolute discretion of Supplier, and its

decision final and binding on the Customer. All goods returned must be in original

condition and packaging and complete in every detail. Goods will only be accepted if

the freight on return is prepaid by the Customer.

b. Failure to pay monies due by their due date for payment the Customer shall pay

interest on the amounts due and payable at the rate set on Judgments in the

Magistrates Court of Queensland.

c. Failure to pay amounts due under a Statement in full the Supplier shall be entitled to

(amongst other things) require payment of all goods supplied and unpaid for in full

(and without the benefit of any discounts otherwise claimable on such supplies.



The Customer acknowledges that the Laws of the State of the Queensland shall govern this

contract, and the Customer hereby agrees to submit to the non-exclusive jurisdiction of the

Courts of Queensland.



16.1 These Trading Terms and Conditions apply to all transactions from which the Customer

is supplied goods whether on COD or not. If any future contract between MONOWALL & the

Customer is inconsistent with these Trading Terms and Conditions, then these Trading

Terms and Conditions will apply unless the subsequent contract refers to and specifically

alters these Trading Terms and Conditions in writing.

16.2 The Supplier reserves the right to amend these trading terms provided such

amendments are conveyed to the Customer in writing. The Customer further acknowledges

that such writing will be by ordinary mail to the address set out in the Commercial Credit

Application, unless the Customer advises in writing to Suppliers a new address, and this new

address is acknowledged by return in writing by Suppliers.

16.3 Customer further agrees to indemnify the Supplier for any legal costs incurred by the

Supplier (including but not limited to charges & commission charged by mercantile agents)

in respect of this application, agreements, personal guarantees, securities given or other

documentation required whilst credit is being offered in consequence of this application,

and the Customer further agrees to indemnify the Supplier for any dishonoured cheque fees

incurred and in the event that the Customer’s account is in default of the agreed trading

terms to indemnify the Supplier against its collection fees and legal costs.



17.1 Retention of Title until ALL INVOICES are paid in full, and ALL MONIES receipted and

cleared, ownership of the goods remain with the Supplier, but the risk passes to the

Customer on delivery. Delivery shall occur if the Supplier or its Agent delivers on delivery,

and/or if the Customer or its Agent(s) takes delivery, at that point of delivery. Until the

Supplier is paid in full, the relationship of the Customer to the Supplier shall be fiduciary in

respect of the goods and the customer and shall hold the goods as Bailee only for the

Supplier. The customer shall store the goods separately from its own until ownership has

manifested in the customer. Should the goods be on-sold to a third party before payment,

or in the Appointment of an Administrator, Controller, Managing Controller, Receiver

Manager, or entry into an informal/Formal Deed of Arrangement under Bankruptcy Act of

1966 by the Customer, then the Customer hereby assigns to the Supplier its right of

recovery of payment from the third party. The money (ies) resulting from the sale of goods

are to be specifically earmarked and placed in a separate account on trust for the supplier,

until payment in full is made to the supplier for the cost of the goods only, to guarantee

clear passage of ownership to the third-party innocent purchaser. In the event the


customer is in default of the agreed trading terms, then the Customer without reservations

grants right of entry to any or all properties under the customer’s control, where the goods

are reasonably expected to be stored. The customers indemnify and save harmless the

suppliers, its servants or agents in relation to loss or damage as a result of the retaking of

possession of the said goods, the Customer grants power of sale to the supplier to resell the

said goods and the customer acknowledges that any shortfall owing after the said goods are

resold will be the responsibility of the Customer.

The Customer acknowledges and authorises the supplier at the customers’ expense to

register the within Agreement and Charge as a Security under the Personal Property

Securities Act 2009.

17.2 Covetable interest Clause: in the event of Default of the agreed trading terms by the

Customer, then the customer by its Director(s) /Proprietors(s) Partners/Individual(s),

nominated in this application hereby charge all their Right, Title of Interest (if any) to any or

all property (ies) both real and personal owned/partly owned, acquired in the future, solely

or jointly by the said Customer/Director(s)/Proprietor(s) Partners/Individual of this

application in favour of the Supplier, to better secure all monies owed to the Supplier as of

the date of the default, with the due and punctual observance and performance of all of the

obligations of the customer.

17.3 Such Customer acknowledges that the Supplier may at its discretion, register a caveat

on such property in respect of the interest conferred on it under this clause, against the

Customer, then the Customer grants the Supplier the right to appoint a Receiver and sell the



Contact Us

Contact Details

Address: 13 Robinsons Rd., Cobaki Lakes, NSW 2486

Phone: 0404 239 923 

Adelaide South Australia MonoWall distributor: 0478 885 347 

Email: info@monowall.com.au

Monowall ABN: 81 635 915 351


Terms and Conditions

General Terms and Conditions
Fencing Terms and Conditions